Where are you located?
Our head office is located in Taiwan. where all our products are designed in house.
Do you ship internationally?
Yes, just select your destination through the checkout process.
How long will I receive my order?
The delivery time is depend on the destination country. It may take a little longer to deliver to remote countries.
Can I cancel or modify my order once placed?
We are unable to cancel and refund orders once they have been shipped and/or received.
Which payment method do you accept?
We accept Visa, Mastercard, American Express and Discover Credit cards.
Taxes and customs?
Your country may require you to pay import fees, customs, duties, and value-added taxes (VAT), etc. which isn’t included in the price and shipping cost listed on our website. These charges are the sole responsibility of the customer.
All orders are charged in USD, all prices listed on the Ann Black online store are listed in USD. international deliveries will be delivered within 12-20 days, unless the package is held up in customs.
More questions?
